Banking

Pinnacle

Welcome to Pinnacle’s banking overview. We know your money and personal data matter, so this page explains how deposits and withdrawals work, which payment methods are available, and the protections in place to keep your funds safe. Expect clear limits, transparent fees, and multiple trustworthy options to fund play in BRL, CAD, COP, EUR, GBP, NZD, or USD.

Wide choice of payment methods — pick what fits you

Pinnacle supports a broad set of reliable payment methods to suit players across regions. Major options include:

  • Visa and MasterCard for card deposits and withdrawals
  • Bank transfers and wire services for larger moves
  • Cryptocurrencies such as Bitcoin (BTC), Litecoin (LTC), and Tether (USDT)
  • Popular e-wallets and prepaid options like Skrill, Neteller, ecoPayz, MuchBetter, PaySafeCard, Neosurf, and AstroPay Card
  • Region-specific methods including Interac, InstaDebit, OXXO, Pay4Fun, JCB, and Trustly

PayPal is not currently supported at Pinnacle; if you prefer an alternative, Skrill, Neteller, and Trustly are widely accepted and fast in most regions. Availability can vary by country and currency, so choose the method listed for your region during checkout or contact customer support for guidance.

Processing times, limits, and fees — what to expect

Deposits and withdrawals vary by method. Below are general timeframes and points to watch.

Deposit times

  • Card payments, e-wallets, and most crypto deposits: typically instant.
  • Bank transfers: 1–5 business days depending on your bank and country.
  • Minimum deposits generally start around $15; specific promotions may require different minimums.

Withdrawal timeframes

  • E-wallets: often same day to 24 hours after processing.
  • Cryptocurrencies: usually processed within 24 hours, plus blockchain confirmation time.
  • Card withdrawals: typically 2–7 business days.
  • Bank wire: 3–7 business days, depending on intermediary banks.

Limits

  • Minimums commonly begin around $10–$15.
  • Withdrawal maximums vary by method: card withdrawals are often capped at several thousand dollars per transaction, crypto options permit much higher sums, and bank wire transfers may have high or no preset maximums. Exact limits are shown on withdrawal pages and can vary by currency and region.

Fees

  • Most deposits are free through Pinnacle.
  • Some payment providers charge conversion or third-party fees; those are billed by the provider, not Pinnacle.
  • If bonus terms are not met (for example, failing to meet rollover rules), a fee may apply to withdrawals in certain circumstances. Always check the bonus terms before claiming promotional funds.

Security measures — simple explanations, strong protections

Pinnacle protects your data and money with industry-standard safeguards:

  • SSL encryption secures data between your device and our servers so login, deposit, and withdrawal details stay private.
  • Secure servers and firewall protection prevent unauthorized access.
  • Pinnacle is licensed by the Malta Gaming Authority and the Government of Curaçao, providing oversight and independent checks.
  • Account protections such as identity verification help prevent fraud and speed payouts.

Put simply: encryption scrambles data so only Pinnacle can read it, secure servers store account records safely, and licensing means regulators periodically review fairness and security.

Easy banking on desktop and mobile

Funding your account and cashing out is designed to be straightforward on phones, tablets, and desktops. Typical deposit flow:

  1. Log in and go to “Deposit.”
  2. Pick your payment method and currency.
  3. Enter the amount and follow the provider’s prompts.
  4. Funds appear instantly for most methods.

Withdrawal basics are the reverse:

  1. Open “Withdraw” and choose your method.
  2. Enter the amount and confirm identity checks if requested.
  3. Track status in your account; you’ll get email confirmations for major steps.

Customer support is available via live chat, FAQ, and email at customerservice@pinnacle.com if you hit any snags.

Build confidence — transparency and responsible play

Pinnacle emphasizes fair play, transparency, and responsible gaming. The platform lists licensing details, publishes terms and wagering requirements for promotions, and provides tools like deposit limits, time-outs, and self-exclusion. If you need help, customer service and dedicated responsible-gambling resources are available to assist quickly.

Promotions include options like "20 Free Spins on Book of Dead" (deposit $20, 35x wagering) and a "$25 Casino Chip" (deposit $50, 40x wagering). Minimum amounts and rollover rules apply, so review the full terms before accepting bonuses. For details on safe play and limits, see our responsible gambling page.

Quick answers players ask — Your Banking FAQ

Below are concise answers to the most common banking questions for Pinnacle players.

Which currencies can I use?

Pinnacle accepts BRL, CAD, COP, EUR, GBP, NZD, and USD. Choose the currency that matches your bank or e-wallet to avoid conversion fees.

Is PayPal accepted?

No, PayPal is not currently supported. Use alternatives like Skrill, Neteller, or Trustly for fast, secure e-wallet transfers.

Are deposits instant?

Most card, e-wallet, and crypto deposits are instant. Bank transfers typically take 1–5 business days.

How much is the minimum deposit?

The general minimum to fund an account is around $15. Specific promotions may require higher minimums.

Are deposits and withdrawals secure?

Yes. Pinnacle uses SSL encryption, secure servers, licensing oversight, and identity checks to protect your funds and data.

Step-by-step help — How to move money at Pinnacle

These answers walk through the banking steps you’ll commonly take.

How do I make a deposit on desktop or mobile?
Follow these steps to fund your account.
  1. Step 1
    Sign in, go to the "Deposit" page, and pick your currency.
  2. Step 2
    Select your payment method from the list.
  3. Step 3
    Enter the deposit amount and follow on-screen prompts to authorize payment.
  4. Step 4
    Confirm the transaction; most methods credit your account instantly.
How do I withdraw my winnings?
Learn how to cash out your earnings securely.
  1. Step 1
    Go to "Withdraw" while signed in.
  2. Step 2
    Choose a withdrawal method that matches an approved funding source.
  3. Step 3
    Enter the amount, submit any requested ID, and confirm.
  4. Step 4
    Wait for processing and completion; you'll receive confirmation once the transfer is sent.
How do I add or change a payment method?
Add a new way to deposit and withdraw funds.
  1. Step 1
    Visit "Account" or "Payment Methods" and choose "Add new method."
  2. Step 2
    Follow provider instructions to link the account, card, or wallet.
  3. Step 3
    Complete any verification steps (small test deposit, ID check) required by the provider or Pinnacle.
  4. Step 4
    Once verified, the method will be available for deposits and withdrawals.

Wrap-up and next steps

Pinnacle offers a broad, secure, and user-friendly set of banking options, plus clear processing times, helpful limits, and straightforward security protections. If you’re ready to fund an account, start with a method you already use to avoid conversion fees, and set deposit limits if you want extra control. For questions or quick help, contact live chat or email customerservice@pinnacle.com — and play responsibly.